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Support Contact Us Community Login Who We Serve Physicians Pharmacists Health Systems Partners LTPAC Solutions Telehealth Video Chat Secure Texting & SMS Patient Experience Secure Texting & SMS Patient Reminders Broadcast Electronic Forms Patient Portal Office Productivity Electronic Fax Messenger Direct Secure Messaging Electronic Forms Resources Company Leadership Press & Media Our Partners Plans & Packages Schedule Demo Who We Serve Physicians Pharmacists Health Systems Partners LTPAC Solutions Telehealth Video Chat Secure Texting & SMS Patient Experience Secure Texting & SMS Patient Reminders Broadcast Electronic Forms Patient Portal Office Productivity Electronic Fax Messenger Direct Secure Messaging Electronic Forms Resources Company Leadership Press & Media Our Partners Plans & Packages Schedule Demo Support | Contact Us | Community | Login Updox Support Updox is always here to help. Feel free to utilize our live chat (link below), product guides and training videos that can all be found on our Community page. Visit the Community Contact Customer Support Customer support is staffed Monday through Friday, 8am to 8pm Eastern Time. During these hours, reach us by clicking the chat button in the bottom right corner. If you would like to submit a support request outside of these hours, please complete the following information: *All Fields Are Required *Do not include protected health information (PHI), including patient names or other identifiable information. For your security, do not provide credit card information in any request. Our Customer Support team does not handle credit card information. Contact Business Partner Support Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time. An email to the address below will open a case and send an automated response with the case number for further communication with the analyst. Email: partnersupport@updox.com Check for current system updates or issues Check for Updates Updox Technical Guide and System Requirements Click Here Need to install Updox "Print to Fax"? Click Here (Requires Windows 8+) Looking to install the Updox Printer? Click Here (Requires Windows 8+) Need to install Updox Printer on a Mac? Click Here Our Partners Community Privacy Policy Master Service Agreement Security Statement Press Releases Media Kit Events Certifications Leadership Careers Copyright © Updox. All rights reserved. Schedule Demo 6555 Longshore St. Dublin, Ohio 43017 866-my-updox info@updox.com Copyright © Updox. All rights reserved. Getting started is simple: Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve. Updox makes it easy: Broad solution that works together better than any individual product Understand and be ready to use in less than 30 minutes Designed specifically for out-of-hospital providers and pharmacists Dedicated On-Boarding and Customer Success expertise Phone, email and live chat support Outdated Browser Detected Our website has detected that you are using an outdated browser. Using your current browser will prevent you from accessing features on our website. An upgrade is not required, but is strongly recommended to improve your browsing experience on our website. Use the links below to download a new browser or upgrade your existing browser. Mozilla Firefox Google Chrome Microsoft Edge Apple Safari Continue to Site...